Handling of personal data

The Data Protection Regulation and our handling of personal data

The Data Protection Regulation, or GDPR (General Data Protection Regulation), is a new EU common regulation that will be applicable throughout the EU from May 25, 2018. The GDPR replaces the Swedish Personal Data Act (PuL) and is designed to strengthen the rights of individuals.

The personal information that we collect about you is necessary for us to, among other things, will be able to handle you as a customer, fulfill our contractual obligations and provide our services.

The information may also be used for marketing by, for example, letters or e-mails. Personal data is no longer stored as necessary.

More information about how we handle your personal information can be found below.

Cookie policy

Cookies are small text files that are stored on your computer, phone or tablet when you visit the site. Cookies help the site remember your preferences (such as username, language, text size and other presets) for a certain amount of time. The idea is that you should not have to change the settings every time you go to the site or browse through different pages.

We do not store personal information through cookies. The statistics cannot be linked to a person.

How can you control your cookies?To find out more about cookies, including how you can see which cookies have been placed on your device and how you can manage and delete them, visit www.allaboutcookies.org or http://www.minacookies.se/Du can delete all cookies that are on your computer and you can set the browser so that it does not accept any cookies. In that case, you may need to redo some settings each time you visit a website and some services and features may not work.

Third-party cookiesThird-party cookies may come from partners who provide functional web tools for our site or from social networks.

Examples of third-party cookies:

• Social network sharing: If you share content from our social networking site, such as Facebook and Twitter, you can get cookies from these websites.
• Advertising: From time to time we advertise on other websites. These ads use third-party cookies to tailor and serve ads that are relevant to you.
• Google Analytics: Google Analytics uses cookies to collect information about website visits. The collected information can be used to evaluate and analyze statistics about the visitors to the site and to display specific content for certain visitors.

Handling of personal data

When you use our services or otherwise come into contact with us, you also give us access to information about yourself. This information applies to your personal data collected when you interact with Nordic Pack. When we refer to personal data in this text, we mean information that directly or indirectly identifies you as a person. Your personal information is used not only to enable us to provide the services you request, but also to enable us to continue to develop our products so that they will continue to meet your needs and wishes.

Openness
It is important for us to be open and transparent with what information we have about you. We only use your personal information for the purposes and purposes stated in this information. Below we also describe how we collect personal information about you. We regularly review this information text and update it if we change our way of handling your personal information.

Privacy
The starting point for our use of your personal data is always your personal privacy. We only use the personal information we need to fulfill the purposes set out in this information. Only those people who need the information for their work can access it. We only use personal data that is current and relevant. We handle personal data in accordance with the Data Protection Regulation and other applicable laws.

1. What personal information do we collect?

General informationGeneral information is collected to identify you as a customer, potential customer or you who otherwise use our services. This is to facilitate your access to our services, for us to be able to communicate with you or for certain transactions to be carried out. Information we collect:

• Personal InformationName, company and contact information
• Other informationIn order to provide relevant information as well as customized support and follow-up regarding the products and services you have selected, we also collect:
• Information from contacts with us and visits to our web pages
  Activity web pages, e-mail, and other message and visitor history.
• Information from social media
  Information posted on social networks and made public.

2. Where do we collect personal information about you?

We collect data about you from different sources depending on which of our products and services you use. The sources from which we retrieve personal data are:

• Directly from youExample: We request personal information from you when you place an order or price request on our website.
• Use of services on websites and information on social mediaExample: We use cookies to understand how you use our website and to give you an optimal experience. For more information, read our cookie policy

3. How do we use your personal information?

In order to offer you the best service, we need to use information about you. Here is a list of situations where we use your personal information:

• Sales and administration of contractsWe need personal information to fulfill our obligations to you as a customer.
• Management of our customer relationshipWe use personal information to identify you as a customer, to communicate with you and to send information about our services.
• Services provided by our partnersWe use personal data to enable the offer of services from our partners.
• DevelopmentWe use personal data in the development of our business operations and our products, market and customer satisfaction surveys.
• marketingWe collect and analyze personal information, such as your use of web-based services, in order to provide you with relevant offers about our products and services. We do not sell personal data to third parties.

4. Legal bases for use

Depending on the purpose and purpose of the information, your personal data will be processed based on any of the following legal grounds:

• The processing is necessary to conclude or to conclude an agreement in which the data subject is a party or is subject to.
• The processing is necessary for purposes related to the Nordic Pack or other third party's legitimate interest, for example for the prevention of fraud or for marketing purposes.
• The processing is necessary in order to fulfill a legal obligation, for example in the form of preparing and preserving accounting material in accordance with the Accounting Act.

5. Data storage and security

We protect your privacy and good information management of your personal data. We will only retain your personal information for as long as it is necessary to fulfill the purposes described in this information and to provide our services to you. The storage time for your personal data depends on governing laws, accounting requirements and other factors. Personal data that is not needed is deleted or made anonymous.

We always take appropriate technical, physical, legal and organizational measures that comply with applicable privacy and data security regulations. Those of our suppliers and partners who act as personal data assistants must follow our instructions regarding privacy and security regarding your personal data.

6. When do we share your personal information with others?

When there is a legal basis for it, in some cases we may share personal information with others. Suppliers and business partners who process personal data on behalf of us are regulated through personal data access agreements. The agreements with these partners limit the purposes for how personal data can be used and disclosed, and we require that your personal data is adequately protected. In addition to these, depending on the current product or service and the nature of the information, your personal data may be shared with:

• Authorities - We may be obliged to share your personal information with authorities, if required by law or to fulfill an agreement.
• Independent suppliers of services and products - Companies that we work with to manage commitments and rights under agreements, such as companies we use for marketing.

7. Transfer of your personal data outside the EU / EEA

We always strive for your personal data to be processed within the European Union and the European Economic Area (EU / EEA) and that our IT systems exist within the EU / EEA. However, in some cases we may transfer personal data to parties in other countries for the purposes stated above. For example, if we share your personal data with a personal data assistant who, either himself or through a subcontractor, is established or stores information in a country outside the EU / EEA. In these cases, the Deputy may only access the information relevant to the purpose of the treatment in question and we ensure that the data is transmitted in a legal and secure manner.

8. Access to your personal data

We want to be open with how we process your personal data and we make sure that they are updated correctly. You have the right to request a free excerpt per calendar year of the personal data we hold about you. You do this by contacting customer service.

You can ask us to correct or delete any of your personal information that you believe is incorrect. You can also ask us to delete your personal data in cases where there is no legal basis for further processing. Some information may be exempt from the right to access, rectification, deletion in accordance with applicable laws. At your request, a copy of your personal data can also be sent to another specified company.

9. Contact information

If you have any questions about the processing of your personal data, you are welcome to contact customer service. Nordic Pack's regulatory authority in the area of ​​integrity is the Data Inspectorate. You have the right to make a complaint to them, but we would like you to contact us first.

Nordic Pack Packaging AB
Organization number 556582-0791
Mörby Allé 8155 35 Nykvarn

E-mail: info@nordickpack.com